[Notice] Roulette Custom Rewards / Store Physical Product Payment Confirmation

Hello! Welcome to LIKEY, the optimal space where creators and fans meet.

We have introduced Payment Confirmation methods for "LIKEY Roulette Custom Rewards" and "Store Physical Product".

(**The physical product delivery feature for the roulette and store is currently available only in Korea.)

🎡 Roulette Custom Rewards / Store Physical Product Payment Confirmation

• Roulette Custom Rewards: After a creator gives a reward to a fan who spun the roulette, the roulette sales settlement amount will be converted into a withdrawable amount once the fan confirms the purchase within 14 days.

• Store Physical Products: Once a fan enters their address and the creator sends the product, the settlement amount will be converted into a withdrawable amount once the fan confirms the purchase within 14 days.

*Automatic Purchase Confirmation: 14 days after the product shipment date, the purchase will be automatically confirmed.

💁 How to Use

[Roulette]

Creator

• Go to My Page > Creator Studio > Roulette to check the latest roulette results.
• After giving the roulette reward to the fan, change the Reward Fulfillment Status to Sent Out.

Fan

• After receiving the roulette reward, go to Payment Management > Payment History and select Purchase Confirmation to confirm the purchase.
  • Purchase Confirmation: After receiving the reward, click "Purchase Confirmation" to trigger the settlement to the creator.
  • Extend Purchase Confirmation Period: If the reward hasn’t been received, a one-time extension of 7 days is available.
  • Request to Stop Purchase Confirmation: If you are unable to confirm the purchase, you can request to stop the purchase confirmation by writing the reason.

[Store Products]

Fan

• After purchasing the creator’s physical product, enter your address information.
• After receiving the product, go to Payment Management > Payment History and select Purchase Confirmation to confirm the purchase.
  • Purchase Confirmation: After receiving the product, click "Purchase Confirmation" to trigger the settlement to the creator.
  • Extend Purchase Confirmation Period: If the product hasn’t been received, a one-time extension of 7 days is available.
  • Request to Stop Purchase Confirmation: If you are unable to confirm the purchase, you can request to stop the purchase confirmation by writing the reason.

Creator

• Go to My Page > Creator Studio > Store Products
• After sending the product, change the status to "Sent."
  *At this point, you must enter the delivery company and tracking number to change the status.

[Important Notes]

⚠️ Before the purchase confirmation, the amount will appear as a pending amount under Creator Studio > Income > Revenue. After confirmation, it will be converted into the settlement amount.